Refund & Return Policy
Refund & Return Policy
At Techubify, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
Return Period
You have 30 days from the date of delivery to request a return or refund.
Eligibility for Returns
To be eligible for a return:
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The item must be unused, unworn, and in original condition
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The item must be in its original packaging
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Proof of purchase (order number) is required
Non-Returnable Items
The following items are not eligible for return:
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Items marked as final sale
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Gift cards
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Used or damaged items caused by the customer
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Products returned without prior approval
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include:
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Your order number
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Photos or videos showing the issue
We will offer a replacement or full refund at no additional cost.
Order Cancellation
Orders can be canceled within 12 hours of purchase.
After this period, the order may already be in processing and cannot be canceled.
Refund Process
To request a refund, contact us at techubify@outlook.com.
Once your request is approved:
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Refunds are processed within 5–10 business days
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Refunds are issued to the original payment method
Return Shipping
Customers are responsible for return shipping costs unless:
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The item is defective
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The wrong item was sent
We recommend using a trackable shipping method, as we are not responsible for lost return packages.
Late or Missing Refunds
If you have not received your refund:
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Check your bank account again
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Contact your credit card provider
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Processing times may vary depending on your bank
If the issue persists, contact us at techubify@outlook.com.
Important Notes
We work with international suppliers. In some cases, returns may need to be sent to different fulfillment centers.
If you have any questions, our support team is available at techubify@outlook.com.